It’s not very often you will hear me say this but I have been really pleased with the great service all the team has given and I am delighted with the whole set up.
Enjoy the compliments – I am not known for dishing them out very often!
Noxdown – York
The ordering process was painless and the team at Excel very helpful in advising and in working with us. I would recommend Excel and will use them again if the opportunity arises.
I have dealt with Excel Water for a number of years and have never had any reason to fault their services and professionalism in both general servicing/ maintenance work or response in a breakdown capacity.
I would have no qualms whatsoever in recommending Excel Water.
Maintenance Engineer – Bradford
High level of expertise on all RO equipment etc, giving technical advise during service visits when required, to improve equipments function. Additionally will try upmost to repair equipment at short notice.
The expertise was obvious from the outset. Their manner of work when installing and subsequent service visits illustrate the professionalism throughout the company.
I am very pleased with the goods and service that we received from Excel, I would have no problem recommending them. Thanks Excel!
Nicholas James – Leeds
I am pleased to say that during the last 12 years I have found that Excel Water have provided us with an excellent service for our Deionised Water Treatment Plant and would recommend their services to anyone looking for a company who is willing to go the extra mile.
Brenntag UK Limited – Operations Manager
On many occasions over the past few months I have had the pleasure of dealing with Jess and thought you should know that I have found her to be a most dedicated and helpful service provider. She has an enormous personality and is always courteous and friendly. Jess is clearly committed to providing the highest level of customer support to your clients, demonstrating great competence and professionalism during my many enquiries regarding orders, help and guidance. She is a credit to your Company. Please convey my appreciation.
Process Engineering Manager Large Blue Chip Organisation
I’m happy to say that in 5 years we haven’t lost so much as an hour’s production through the demin plant. The plant produces a water quality of less than 1µ/cm which means we are able to supply our customers with a first-class product. It would be great if all my other plant were as reliable as the demin plant and that my other contractors were as reliable as Excel water are. An excellent product supported with excellent service levels. Top marks from Caldic.
We arranged for Ray to come to site and look at our filter system and maintenance procedures with a view to advise us on any improvements or issues he thought we should address. Ray was very professional and quickly identified several issues. This only took place a week ago but already we are seeing an improvement in the water quality and I am very confident that the changes we have introduced, based on Ray’s guidance, will continue to improve our water quality and benefit our business.
Manufacturing Engineer – Glass Systems
Excel’s engineers are very knowledgeable, whether on site or over the phone in fault finding. In one instance they confirmed over the phone where a problem originated from and how to rectify it, proving we had issues with our incoming water supply pressure. I would definitely recommend this company for plant installation or servicing of any water treatment plants.