Our service levels are second to none; we book pre-planned service visits with our customers and wherever possible, send the same engineer who is familiar with your site and your equipment
Over 60% of our business is servicing of existing water treatment equipment, of which the majority of our customers have been with us for over 20 years and in some cases have purchased multiple systems from us over this time. Our engineers are trained in all types of water treatment valves, such as Fleck, Autotrol, Clack, Siata and many more types of equipment. We offer various levels of Service Contracts to our customers depending on how critical the water is to production. We can provide service contracts with schedules or can carry out visits on request.
At Excel Water we train in-house so our engineers learn the Excel Water way, meaning no short cuts are taken on any of the jobs we undertake. We also ensure our clients receive value for money and a high level of expertise along with honesty from our engineers.
We can supply a variety of products including: